Inbound Customer Service Representative
Wellington
Full Time
Job Description:
About the Role
We are recruiting enthusiastic and proactive Customer Service Representatives to work at a fast-paced inbound contact centre position based in Wellington Central. You will be employed by Madison working closely with our team onsite at a large government organisation.
As part of a team specifically set up for this busy season, you will be responsible for providing tailored solutions to customers as well as supporting them through digital self-service channels.
Your commitment to customer experience, accurate and efficient work, and confidence multitasking will lead to your success in this role. With 2 weeks full time, paid training, you will benefit from gaining specialist knowledge along with valuable public sector experience to add to your career repertoire.
Details of the assignment
Starting 13th of July for 4 months
Full-time, 40 hours per week
$27 per hour and 8% holiday pay
Working onsite on Victoria Street close to public transport
Full training and support during your assignment
The role will be Monday – Friday, working 8am – 4.30pm, with the occasional 8am – 4.30pm Saturday shift.
We’re looking for applicants who
Have a positive, proactive approach to work
Have excellent verbal and written communication
Are confident navigating multiple computer systems on dual screens
Take pride in their ability to listen, assess a situation, and provide effective solutions
Are flexible and able to adapt on the fly to a diverse range of queries
Benefits
Great experience supporting a well-known organisation
Great experience supporting a well-known organisation
Continuous support from your Madison consultant
Receive discounts at Specsavers and Lumino
Sound like you or someone you know? Want to know more? Want to apply for this role? (Yes!)
Click here to apply and secure your spot with our awesome team!