Service Manager

New Zealand

Job Description:

Muster Recruitment

Rare Management Opportunity

Excellent Salary + Company Vehicle

Well-established Franchise

Service Manager

We have a rare opportunity for a driven and experienced Service Manager to join a high performing franchise in South Auckland.

The successful candidate will provide a first-class customer experience as well as having exceptional organisational skills, a keen eye for detail and the ability to run an efficient, friendly service desk whilst managing a large workshop that will maximise on profits and service.


Franchise management role

Very competitive salary + commissions + vehicle

Attractive prestige brands

The Service Manager has a major part to play in achieving the service departments success, you will have a thorough understanding of after-sales and workshop operations.

You will be responsible for customers, technicians, workload, productivity, and efficiency, as well as assisting with parts and warranty.

The role

Be responsible for a large service department and team environment

Maximise workshop productivity and efficiency

Help with processing of warranty claims

Work closely with the parts department

Ensure technicians training is up to date

Adhere to Health and Safety requirements

Adhere to Health and Safety requirements

Set and monitor KPI's

Surpass expectations and budgets

Help train and recruit apprentices

Deal with all customers in a professional, prompt, and courteous manner

About you

Trades & Services

Muster Recruit

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