Service Manager
New Zealand
Full-Time
Job Description:
Rare Management Opportunity
Excellent Salary + Company Vehicle
Well-established Franchise
Service Manager
We have a rare opportunity for a driven and experienced Service Manager to join a high performing franchise in South Auckland.
The successful candidate will provide a first-class customer experience as well as having exceptional organisational skills, a keen eye for detail and the ability to run an efficient, friendly service desk whilst managing a large workshop that will maximise on profits and service.
Benefits
Franchise management role
Very competitive salary + commissions + vehicle
Attractive prestige brands
The Service Manager has a major part to play in achieving the service departments success, you will have a thorough understanding of after-sales and workshop operations.
You will be responsible for customers, technicians, workload, productivity, and efficiency, as well as assisting with parts and warranty.
The role
Be responsible for a large service department and team environment
Maximise workshop productivity and efficiency
Help with processing of warranty claims
Work closely with the parts department
Ensure technicians training is up to date
Adhere to Health and Safety requirements
Adhere to Health and Safety requirements
Set and monitor KPI's
Surpass expectations and budgets
Help train and recruit apprentices
Deal with all customers in a professional, prompt, and courteous manner
About you