Customer Service Representative

New Zealand

Job Description:

Muster Recruitment

A great work environment and close-knit team

Hours between 07:30am - 5pm Monday - Friday

Career growth opportunities

We are currently looking for a passionate Customer Service Representative to join one of the top 100% NZ owned Automotive Groups as part of their Customer Care Team.

Are you highly motivated, a team player and provide excellent customer service?

The Benefits

Career growth opportunities

A great work environment and close-knit team

Attractive bonus scheme

Health & Wellbeing programme

Flexible hours between 07:30am -5pm Monday - Friday

Being part of a family run business

The Role

Handling of all incoming & outbound calls in a timely, polite, and professional manner

Attend to all website enquiries and ensure they are managed and responded to in quick and professional manner

Manage all service requests through the website and liaise with their dealer network

Actively engage with customers entering the chat area online with the goal of starting the sales process

Maintain excellent administrative skills whilst updating and recording data in our CRM and systems.

About You

About You

You will be able to communicate with a diverse array of people

You will be confident and able to build rapport with customers

You will have an outstanding phone manner

You will have great attention to detail

You will have excellent computer skills in the Microsoft Office Suite

Call Centre/Customer Service

Muster Recruit

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