Customer Experience Ambassador

New Zealand
Full-Time

Job Description:

Muster Recruitment

Being part of a 100% New Zealand owned dynamic group of businesses

Collaborative, innovative, and engaging culture

Parking on site

We are looking for a Customer Experience Ambassador to develop and maintain relationships with our customer base across 3 leading car brands, resolving queries, providing information and driving the first step of the customer sales journey.

You will be part of a proactive customer focused team based in Mount Wellington with a really positive and fun working environment.

The Company

Inspire Growth Partners (IGP) is a data driven digital marketing agency, that works alongside three of the top leading automotive brands in New Zealand, to ensure that marketing and sales activities are carried out in a targeted and benchmark focused way.

The brands are Hyundai, Isuzu Utes and Renault.

The Benefits

Attractive bonus scheme based on team efforts as well as individual sales is on offer plus a base salary

Parking on site

Being part of a 100% New Zealand owned dynamic group of businesses

Ongoing training and development

Collaborative, innovative, and engaging culture

The Detail

Identify opportunities to sell to customers via phone, email and other online channels

Actively participate in outbound call campaigns facilitated by marketing team or dealership

Seek out lead generation and sales opportunities utilising existing databases

Manage positive relationships with dealerships and internal teams

Manage positive relationships with dealerships and internal teams

Educate dealers on the importance of accurate data and correct system usage in order to influence change and improved behaviours

End-to-end management of leads

Managing inbound queue as required

Various administration tasks for the company as required from time to time

About You

Call Centre/Customer Service

Muster Recruit

Posted on: 

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