Senior Systems Engineer


Job Description:

Tribe Recruitment ltd

About the Company

Our client is a leading provider of proactive monitoring and IT infrastructure services.

As a growing business with an entrepreneurial spirit and open structure, you will be part of a talented team that operates collaboratively both locally and nationally.

About the Role

Your role will be to proactively maintain and support clients with simple or complex IT Infrastructure. You will deliver top quality ICT service, support and IT project delivery to all clients including to review clients on-going technology needs, and to provide them with a technology roadmap, assisting them in achieving their business objectives.

Key responsibilities include

Diagnosing technical problems in both desktop and server environment of assigned clients, with a ‘fix it once’ attitude and proactive approach. Goal to have all clients with efficient and stable IT environments.

Deliver complex infrastructure projects.

Customer relationships are developed and maintained through effective relationship building through honesty, credibility and consistency

Existing clients are retained through effective relationship management (including prompt and timely service & support, proactive identification of capacity, performance, security or other such issues, as well as a cycle of regular contact with key client contacts)

Excellent service knowledge is maintained to ensure customers are provided with the best possible service offering

Customers are assisted in determining their current and future needs

About You

Demonstrated success in a service delivery or systems engineer capacity

Extensive IT technical experience and knowledge of

Microsoft core server technologies such as, Active Directory Services, Exchange, SQL Server

Desktop and laptop deployment & support

Networking (LAN/WAN) experience, with knowledge of switching and routing technologies Advanced Virtualisation & cloud computing

Advanced Exchange messaging technologies

Advanced Exchange messaging technologies

Firewalling & security principles & technologies

Mobile computing technologies

Knowledge of project management methodologies

Keen interest in emerging technologies

Excellent analytical problem-solving skills

Information & Communications Technology / I.T.

Tribe Recruitment ltd

Posted on: 

20 April 2022