Customer and Market Insights Specialist

Fixed Term

Job Description:

Tribe Recruitment ltd

A fixed-term contract is now available within a Customer Insights team - if you are passionate and emphatic about research & insights – I want to hear from you!

This organisation is open to having a candidate work out their notice period and begin with the team in Jan 2022.

About the Company

A multiple award-winning company that kiwis are proud of! This organisation boasts a WORLD CLASS customer experience and offers their employees the chance to really thrive.

They are on the rebuild and are gearing up for a global influx once our NZ borders open early next year.

With a holistic NZ focus and an incredibly driven and high-performing team, you will be encouraged to bring your whole-self to work (although with flexible working options, you won’t need to commute every day!)

About the Role

Bring a fresh enthusiasm to this technically knowledgeable and growing team who are moving to focus on NZ’s future global outlook.

Role responsibilities will include

Lead quan & qual customer-centric research projects against time and budget constraints

Design & maintain reporting dashboards

Provide actionable insights to senior stakeholders

Manage external agencies and develop strong partnerships

About You

5+ years in a research or insights role

VOC programme experience preferred

Fantastic knowledge of research methodologies

Proven ability to project manage

Exceptional communicator and collaborator!

Exceptional communicator and collaborator!

Apply Now!

To find out more, please get in touch with Laura on 027 288 2856 for a confidential chat, or by email on

To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.

At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.

At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…

Information & Communications Technology / I.T.

Tribe Recruitment ltd

Posted on: 

17 November 2021