Customer Service Representative


Job Description:

Alpha Recruitment Wellington

We have an exciting, permanent opportunity to work for a company with a well-known name. They're a leader in their field, and their work place culture is second to none. One of the many perks of working for this company, they have a pinball machine in their lunch room! They're offering a competitive salary for the right person.

If you buzz from interacting with customers, enjoy working in a busy environment, and would consider yourself a fast learner, we may just have the perfect role for you!

We are delighted to represent my client, a company with a strong presence right across New Zealand, who is seeking a Customer Service Representative - Inbound. Based in Penrose, this role offers potential internal growth for the right person long term.

As Customer Service Representative, some of your key areas of responsibility will include

Providing a high level of customer service for all incoming phone calls

Make outbound calls when required as follow ups

Develop trusting and effective working relationships with customers

Log issues with appropriate teams, and trouble shoot faults with customers

As our ideal candidate you will demonstrate

Previous experience in a customer service role (doesn't necessarily have to have been in previous call centre environment)

Resilience, you won't take the odd tough phone call personally

Strong attention to detail

The ability to multitask

Can pick up systems fast, and can work with a computer confidently

You will have a very strong work ethic, and will be 100% reliable

This is an opportunity to not only work for a great company, but also with a Manager most people wish they worked for. If you would like to find out more, please apply now. ]]>

Call Centre/Customer Service

Alpha Recruitment

Posted on: 

Fri, 13 May 2022 00:00:00 +1200