Customer Engagement Consultant


Job Description:

Tribe Recruitment ltd

About The Company

This company is a NZ household name and an award winner who has been recognised by their employees as being a great place to work. They are in the process of taking their business and brand to greater heights in a changing customer world, and with a renewed determination to lead the market through agile strategies that focus on customers and making their lives easier.

This company is based in Newmarket. Fantastic offices, great café downstairs and close to public transport links!

This role is a great opportunity to step away from Retail and Hospitality and get a foot in the door in a corporate environment.

About The Role

Seeking candidates who can start Monday 1 November

As a Customer Engagement Consultant, you will be handling inbound phone and email enquiries.

Hours are between 8am - 8pm on a rotating roster (you will be working 40 hours per week).

Remote start depending on Auckland Covid19 Alert levels. Equipment will also be provided and 3 weeks in-depth training.

What’s In It For You

Excellent induction and training, with ongoing development and excellent career opportunities

Additional 5 days leave per annum

Bike to work, run at lunchtime or head to the local gym with provided storage facilities, showers and towels provided for your benefit

Focus on health and wellbeing including $100 towards an annual health check

Discounted health insurance and free life and income insurance

Flexibility to have a combination of office days and working from home

Grow and Develop - Build your Career!

This company is committed to providing you with opportunities to grow and develop that will benefit you now and in the future. Part of your role is about continually building your skillset and mindset. We believe this creates an energised, innovative, and agile work environment where you will feel valued.

About You

About You

I am looking for people who are confident on the phone and thrive in a high-performing culture!

I am also looking for

Previous Customer Service/Contact Centre, Hospitality or Retail experience

Willingness to learn and take on new challenges

Someone who is adaptable and open to change

Call Centre/Customer Service

Tribe Recruitment ltd

Posted on: 

7 October 2021