Customer Engagement Consultant
About The Company
This company is a NZ household name and an award winner who has been recognised by their employees as being a great place to work. They are in the process of taking their business and brand to greater heights in a changing customer world, and with a renewed determination to lead the market through agile strategies that focus on customers and making their lives easier.
This company is based in Newmarket. Fantastic offices, great café downstairs and close to public transport links!
This role is a great opportunity to step away from Retail and Hospitality and get a foot in the door in a corporate environment.
About The Role
Seeking candidates who can start Monday 1 November
As a Customer Engagement Consultant, you will be handling inbound phone and email enquiries.
Hours are between 8am - 8pm on a rotating roster (you will be working 40 hours per week).
Remote start depending on Auckland Covid19 Alert levels. Equipment will also be provided and 3 weeks in-depth training.
What’s In It For You
Excellent induction and training, with ongoing development and excellent career opportunities
Additional 5 days leave per annum
Bike to work, run at lunchtime or head to the local gym with provided storage facilities, showers and towels provided for your benefit
Focus on health and wellbeing including $100 towards an annual health check
Discounted health insurance and free life and income insurance
Flexibility to have a combination of office days and working from home
Grow and Develop - Build your Career!
This company is committed to providing you with opportunities to grow and develop that will benefit you now and in the future. Part of your role is about continually building your skillset and mindset. We believe this creates an energised, innovative, and agile work environment where you will feel valued.
I am looking for people who are confident on the phone and thrive in a high-performing culture!
I am also looking for
Previous Customer Service/Contact Centre, Hospitality or Retail experience
Willingness to learn and take on new challenges
Someone who is adaptable and open to change