Business Systems Trainer


Job Description:

Tribe Recruitment ltd

About the Company

Innovative and sustainable resource recovery and management

We all want our future generations to enjoy this incredibly beautiful country. So we need to work together to protect and preserve the one environment we all share, and this is at the very heart of what we do.

Whether it’s turning landfill gas to power, organic waste to compost or returning our beaches to pristine condition, we believe in rolling our sleeves up and doing what it takes to keep New Zealand beautiful.

We have a comprehensive range of proven solutions available to assist with optimising sustainability and are constantly innovating to develop new solutions to meet the individual needs of our customers. Good old kiwi ingenuity, a great team culture and a relentless commitment to preserve New Zealand’s natural beauty and resources, produces the best possible outcomes for our customers and the environment.


Modern office, N3 Card, Discounted Medical Insurance, WFH 2-3 days, KiwiSaver, Essential Service company

About the Role

We are looking for an experienced Key User (KU) to play a critical role in Field Operations adoption of D365 system & processes. KU will provide support to Field Ops end users, during, and after go-live to ensure the successful implementation and support the business through pre- and post-go live phases. They serve as primary contacts for field questions from colleagues, and support everyone involved.

KU role has the following responsibilities

• Learn & understand new system & process

• User acceptance testing against business requirements

• Operational assessment & development of the new system & processes

• Assist with the development of business documentation & training guides

• Front line support for training of D365

• Post initial system implementation the role will support the on-going development of frontline users, operating procedures, instructions, and training.

Testing Processes

• Carries out planned and methodical testing of all systems functions in D365 ensuring that the

system performs business functions as intended per business requirements.

system performs business functions as intended per business requirements.

• Keeps a detailed log of testing carried out, outcomes, improvements and actions taken.

• To confirm that the system is usable from an end user perspective (operational ease of use)

• Provide input in signing off D365 is deemed ready for go-live

Business Training

• Develop in conjunction with Department Manages on going system and process training.

Information & Communications Technology / I.T.

Tribe Recruitment ltd

Posted on: 

22 November 2021