telephone account manager


Job Description:

Work for an organisation that prides itself on providing their clients with innovative solutions. As a customer success agent, you will be responsible for engaging with customers and supporting them to deliver their business outcomes through the use of technology.

You will be facilitating the processing of customer orders, sales, and the installation of technology, whilst also responding to customer queries via phone and email. You will have the opportunity to join an organisation that is building a new team in Christchurch.

What this role offers

Great training and induction

A supportive working environment

Exposure to a variety of customers

Progression into other roles within the company

Key responsibilities

Providing a great customer experience to customers via phone and email

Problem-solving and providing outcomes that benefit all parties involved

Strong data interpretation skills and ability to identify trends

Able to effectively prioritise and manage time and workloads

Having an innovative mindset and is willing to help out to ensure all areas of the business are successful

Interpreting data and information to make informed decisionsAbout you

To be successful in this role, you will have great communication and interpersonal skills, an interest towards technology and solving problems. This role is vital to the organisation to provide a great experience for customers. If you are analytical and driven to achieve outcomes, this could be the role for you. Please apply or email for more information.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Posted on: 

Friday, 14 May 2021