team leader


Job Description:

Our client are a leading membership services organisation that are going through a period of growth. They have a global reach but family feel working environment and foster a positive yet high performing culture.

The role

We are seeking a Contact Centre Team Leader to join this Wellington based team. You will work alongside another Team Leader and have support from highly experienced individuals from management, trainers and the CSR's. Our client provide a variety of support to its customers - predominantly membership services with a customer focused approach. In this role you will be leading a team - performing all aspects of leadership from rostering, coaching, mentoring and ensuring that SLA's are met.

About you

Experience leading in a contact centre environment

Fast learner and tech savvy

Lead by example and coach/mentor your team to a high standard

Positive attiude

Detail oriented


Great leadership capabilities

Next steps

If this sounds like something you are interested in then please APPLY or reach out to Elizabeth on 04 471 6463 / for a confidential chat.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Posted on: 

Wednesday, 17 March 2021

Office Address: 126 Vincent Street, Auckland.

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