service desk analyst

Wellington
Temporary
Randstad





Job Description:

Are you passionate about technology and your service delivery? Are you looking to grow your technical support experience within a customer centric environment?

Temporary 3 month contract with potential to extend or permenant opportunities.

Immediate Start Date

Within a Central Government Ministry.

$25 per hour + 8% holiday pay

Central Wellington Location

About The Organisation

Here at Randstad, we specialise in Government IT recruitment. For both us and our clients it is all about "He Tangata, He Tangata, He Tangata" when in comes to customer service and IT support.

This internal service desk team are part of a key Government Ministry that have been at the forefront of the Governments covid response. As the first point of contact, this team support their colleagues across the country with any technical issue they mave have.

This team are diverse and extremely customer centric. Servicing the wider organisation, you are part of not only your immediate team but a face of the IT team across the entire business.

About The Role

Fundamentally this role involves

Customer service

Answering inbound inquiries over the phone, email and occasionally face-to-faceTroubleshooting

Providing level one technical support

Active Directory and Office 365

About You

We are looking for Service Desk / Help Desk Analysts with fantastic customer service skills and the following

We are looking for Service Desk / Help Desk Analysts with fantastic customer service skills and the following

Strong customer centric approach

IT experience / Tech Savvy

Good interpersonal communication skills both written and verbal

Experience with

Office 365

Posted on: 

Monday, 11 January 2021

Office Address: 126 Vincent Street, Auckland.

© 2019 JobCo Ltd

About Us     |     Recruitment Agencies    |     Privacy Policy     |     Contact Us    |      Partners
Job.co.nz