senior service designer


Job Description:

Senior Service Designer

An exciting opportunity has arisen for a Senior Service Designer to use their skills and knowledge to help improve and shape the experience for New Zealanders.

Working for this government agency is busy and flexible. What unites our people is our passion for keeping all New Zealanders safe during an unprecedented global pandemic.

Are you interested in?

Working on issues that help New Zealanders?

Making a real difference for all New Zealanders?

Developing rapid service design solutions for busy ever-evolving policy settings?

The opportunity to support service improvements across the Government systems?

Providing prioritisation, advice and support to work streams?

Advising on high value service design opportunities

If yes, apply now.

About the role

The successful candidate will be offered a fixed term or secondment opportunity for up to twelve months, and will enjoy contributing to the success of a team and who will work across the branch as required. The successful candidate will display a high level of agility and adaptability to the changing needs of the team and the branch.

You will be responsible for bringing extensive experience of service design thinking and advice to ensure that priorities are met. We are interested in ensuring that the complete end-to-end service is considered holistically, but we may need to take less traditional paths to achieve this due to the rapid and evolving environment we find ourselves in.Working with the Government Policy teams as well as other cross-government partners you will be the conduit for translating strategic Policy into deliverable business requirements. Additionally, you will support the delivery teams to run these business requirements in accordance with intended outcomes.

Skills and experience required

Experienced record of experience and success in providing Service Design projects

An innovative and experimental approach to service design tools and techniques

A solutions focussed mind-set and someone who enjoys unique challenges and varied opportunities

A solutions focussed mind-set and someone who enjoys unique challenges and varied opportunities

Demonstrated agility in responding to changes in priorities

Excellent attention to detail and ability to work well under pressure

Initiative and a proactive approach to work supporting by strong judgment and decision making ability

Great relationship management skills with confidence in dealing with a wide range of people

If interested in this role please contact Sergio on 04 471 4 870 for a confidential discussion, email at sergio.orellana or APPLY directly via this link.

Posted on: 

Tuesday, 27 April 2021