key client manager

Wellington
Randstad
permanent





Job Description:

The role

Are you an experienced Client Manager seeking your next step? In this fast paced role you will be working in the logisitcs industry with a fast growing New Zealand business. The role is focused on ensuring a high level of service is being provided to key clients, where you will ensure that their needs are met through a range of customer actitvities. Data analysis, excel skills and customer engagement are key to the success of this role. You will be supported by a close knit and highly expereinced team who are experts in their industry. If you are looking for a step into leadership, this could be the role for you!

The company

The company are like no other in New Zealand - they are leaders in the services they provide and this role is a result of business growth and development. Low turnover and high tenure is something that this company are very proud of! Based in Lower Hutt but with a national presence, this company offer competitive salary, medical insurance and structured career development.

Key duties

Maintaining relationships with key clients, ensuring SLA's are being met

Providing national client support to a group of high profile customers

Analysis of reported information recognising trends and anticipating client needs

Desk based role with occasional travel involved

Liaising with equipment and maintenance managers

Managing national invoices

Strong focus on analysis, customer satisfaction and account management

Monday to Friday 7.30am to 5pm

About youStrong analytical and excel skills

Flexible

Experience in an account management or senior relationship role

Customer focused

Adaptable and thrives in a fast paced environment

Adaptable and thrives in a fast paced environment

Problem solver

Intermediate to advanced excel skills

Analytical with exposure in data analysis

Experience within the logistics or transport industry

This is a fast paced and ever changing environment. The ideal candidate will be adaptable, use their own initiative and work well under pressure This is an office based role with occasional travel and overtime expected.

Posted on: 

Monday, 3 May 2021