claims approval consultant

Auckland
Permanent
Randstad





Job Description:

Southern Cross Health Society is New Zealand's leading health insurer, taking care of over 870,000 New Zealanders.

Our vision is to create a healthier society and everyone at the Health Society works hard to achieve this.

Due to internal promotions, Southern Cross are on the lookout for some new talent. We are looking for a couple of superstar Consultants to join our Claim Approvals team.

You'll be our members guide though their journey with us, taking calls and assisting members with a variety of inquiries about their health insurance cover and eligibility to make claims.

About the role

Talk to people from all walks of life, helping them through emotionally charged conversations and difficult situations

Use a range of systems to access information members require

Respond to member enquiries displaying consistently high levels of professionalism

Gather information, conduct research, and piece together a case to deliver a confident and clear decision

Participate in creating and maintaining a positive, supportive and rewarding team environment

Continuously keep up to date with policy, product and process knowledge

We see these roles as critical to our success. They provide a great entry point and give you the grounding to a really rewarding career with us.

What is in it for you?

$49,000 salary per annum + health insurance and wellness benefitsMonday - Friday rostered hours

Located in brand new offices in Wynyard Quarter

Being part of a large well-known organisation who are passionate about growth and ongoing development

Amazing values-based culture where people are at its heart (and we're Rainbow tick certified)

A leading employee wellbeing programme that rewards you for being healthy + a free fitbit!

A leading employee wellbeing programme that rewards you for being healthy + a free fitbit!

Discounted health, pet and travel insurance

Flexible work options

Benefits of working with us

High performing values-based culture where people are at its heart (we're Rainbow tick certified)

Discounted health, pet and travel insurance

Posted on: 

Thursday, 18 March 2021

Office Address: 126 Vincent Street, Auckland.

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