application support analyst


Job Description:

Enterprise-scale Linux application support analysis

Flexible working arrangement

Wellington CBD


We are seeking Applications Support Engineers to work as part of its ‘Cloud Services’ team to support and maintain the various databases and applications.

The primary focus for this role will be to support Global Payment Applications which are hosted primarily on RedHat Linux and MySQL DB.

These environments, hosted in private clouds, are designed to process millions of requests each day. To achieve this company offers 24/7 services with strict service availability and service level agreements.

The successful applicant will be working in a fast-moving managed service environment so must be flexible and be able to multitask between resolving support issues and working on projects to meet the company’s long-term goals.

Required Skills

Minimum 3 years’ experience in supporting applications in production environments running on Linux

Minimum 2 years’ experience in supporting databases in production environments (MySQL Preferred)

Strong confidence utilising Linux/Unix, using CLI, scripting

Experience of working in a hosted service environment running mission critical non-stop applications

Experience of using ITSM toolsets (supporting change, incident and problem management functions)Experience providing on-call support

Strong problem solving and analytical skills


Red-Hat Linux or equivalent certifications

ITIL Foundation certification

ITIL Foundation certification


If this sounds like something that you would be interested in, please apply via the online portal or contact on if you need any more information.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Posted on: 

Monday, 22 March 2021

Office Address: 126 Vincent Street, Auckland.

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