National Home Delivery Operations Manager


Senior leadership role

Room for career progression

Implement structure and KPI

Job Description:

The company

Our client is one of the largest fully integrated logistics providers operating in New Zealand. Due to their global supply chain ties and local network, they are in a prime position to grow their market share as an end to end solution for both domestic and international clients.

Our client deals with a variety of commodities across all industries and has a close link across the Tasman that refers business through where possible. There is also a heavy focus on technology to help both internally and create more visibility for customers externally. This role will have a domestic logistics focus.

The opportunity

This newly created role will lead, and be the face of, the National Home Delivery Service offering. This person will have full end to-end ownership of the client experience, working with the branches / operations nationwide to keep growing the portfolio.

You will also be the go-to person for new any service offerings that are rolled out, Home Delivery process ownership/improvement, training, and continuous improvement. You will have one direct report, who has come from another business unit in the company, who will help with administration, business and client reporting.

This role has the potential to grow substantially as the home delivery option becomes the norm in certain industries who don’t feel the need to invest in brick and mortar.

What’s in it for you?

This offering has grown significantly and now makes up a decent percentage of our clients entire business. The enticing factor for someone keen on this role will be the autonomy and building of an offering in a growing area of logistics.

This is a fully fledged customer facing position who will also be involved in operational onboarding as more and more clients sign up to the service. We want someone who wants the challenge of setting up the business unit for success, putting the right long term structure in place and then taking it on the journey as it grows. Home delivery experience would be advantageous but not essential.

For more information please contact Tom Storey on 021 087 89027 or

Posted on: 

9 July 2021