Inbound Call Centre Advisor

Alpha Recruitment Wellington

Inbound calls only!

Competitive starting rate

Great team environment and organisational structure

Job Description:

Our client is looking for skilled customer service advisers to join a large contact centre located in central Wellington. This team works on providing excellent customer support and advice to a wide range of clients. In this role, you would be taking inbound calls only. This is a high-level contact centre and requires at least a year of experience working in a call centre.

This role is a great place to use your skills and advance your knowledge of systems. There are opportunities to up skill and advance within the company.

The role involves

Taking inbound calls

Providing information and advice on queries

Administration making sure the system is up to date

Working with team members to proactively look at processes

You will

Have excellent customer service experience with at least one year in a call centre

Have a solid knowledge of the Microsoft package

Be a fast learner and pick up systems well

Have great time management and organisational skills

Insurance or financial experience is a plus

For more information apply now, or send an email through to Bernice on note you must be currently located in Wellington, and have the right to work in New Zealand. ]]>

Posted on: 

Tue, 15 Dec 2020 00:00:00 +1300

Office Address: 126 Vincent Street, Auckland.

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