Customer Services Officer

Auckland
Beyond Recruitment
Permanent





Job Description:

Customer Services Officer

· Financial Services

· Excellent growth opportunities

· Great benefits

Are you looking for a Customer Services opportunity which will allow you to build a career in Financial Services? Look no further!

Our client, a well-established organisation in the field of financial services has an amazing opportunity available for a Customer Services Officer to join their expanding Customer Services team, located in the Auckland CBD.

About the role

· Handling inbound calls and electronic correspondents

· Provide an exceptional customer experience

· Identifying customer needs and solving queries promptly

· Provide appropriate solutions to customer complaints and enquiries

· Adherence to company policies, processes and procedures

About you

· Be customer centric with professional telephone etiquette

· Able to function in a team environment

· Be process and systems focused

· Ability to plan and organise

· Accurate data entry / keyboard skills

· Solutions focused

· Solutions focused

The successful applicant will enjoy amazing benefits such as flexi working, great supportive team culture and Kiwi Saver to name a few. You will be joining a team that values diversity and offers a welcoming and friendly environment, the perfect recipe to set you up for success and the development of new skills, directed to take your career to greater heights.

If you are passionate about customer service and enjoy working in a fast-paced environment that offers loads of variety, don’t delay, apply online today.

Job Reference #109074

Apply Now

Hi I'm Niesa, I manage this role. See more of my jobs here.

Posted on: 

15/05/2021