Customer Services Manager

Auckland
Consult
Permanent - Full Time

Job Description:

A Little Bit About The Company Endeavour Consumer Health is a part of the EBOS Group Limited and is a trans-Tasman business dedicated to providing pharmacies and consumers with affordable, high quality brands and products such as Red Seal, Deep Heat, Grans Remedy and Thursday Plantation (to name a few). So, who are you? You will be an exceptional team player with prove employee engagement skills, excellent communication skills, a friendly position disposition who can cope well under pressure, and have the ability to identify and implement process improvements and system enhancements which focus on the customer experience. You will need to have the drive and energy to maintain professional relationships and deliver results, whilst also being motivated and ready to expand your knowledge within the wider business. Top attributes they are looking for are

A fabulously infectious personality that contributes positively to their team culture

Strong work ethic and a high level of integrity

Strong relationship development and influencing skills Experience required for this role

At least 3 years customer service management experience

Ability to identify and implement process improvements

Competent using software packages like MS Navision Some More Information About The Role The Customer Service Manager is responsible for the leadership and support of 5 Customer Service Representatives. You will facilitate the accurate processing of orders, the timely and professional response to enquiries and other tasks to assist the growth of the department and business.If you want more information, feel free to email me on morgan@consult.co.nz

Albany location

Lead and support 5 customer services representatives

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Posted on: 

12 May 2021