Customer Service Representative - Auckland

Auckland - Central
Triangle Recruitment

Global FMCG Company

Busy role, lots of variety

Central Ak Location

Job Description:

We are looking for experienced Customer Service Representatives' for assignments working with our Global FMCG Client based in Auckland City.

The role is varied, busy and requires a high level of interpersonal skills.

You are the conduit between client and end user, taking ownership of the enquiry, and applying excellent problem solving skills with empathy and sound decision making.

Primarily assisting consumers who have purchased a range of products (FMCG), dealing with any issues they have and resolving or escalating them in a timely & expert manner.

Ideally you will meet the following criteria

SAP & Salesforce experience preferred but not essential

Experience in a similar work environment

Dealt with complex customer enquiries and complaints

An expert at processing orders

Excellent phone manner and communication skills both written and verbal

Proven problem solving & decision making skills

Able to juggle tasks

Please note, due to high volume of applications on successful candidates will be contacted. ]]>

Posted on: 

Sat, 09 Jan 2021 00:00:00 +1300

Office Address: 126 Vincent Street, Auckland.

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