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Customer Service Administrator

Alpha Recruitment

• Penrose Location
• 32 hours a week
• Busy Customer Service role

Job Description:

An excellent opportunity has arisen for an experienced customer service administrator to join a busy team located in Penrose. Starting asap this role will keep you busy until early April. This role will be 32 hours a week (either reduced hours or 4 days a week).

Duties include:

Taking inbound calls including orders, queries and complaints
Upselling products when taking sales calls
Ensuring all calls are answered quickly and each customer’s query is answered
Data Entry entering in all orders
Fielding email queries and orders in a timely manner
Liaising with the warehouse and dispatch to ensure orders are sent out when required
Other administration support
To be considered you will have:

Excellent communication skills and a can-do attitude
Intermediate to advanced MS office experience and the ability to pick up new systems
Previous customer service experience working within a busy environment
Excellent attention to detail
Flexibility to take on a variety of tasks as required
The ability to work well with others and on your own
If this sounds like you apply now to be considered.

Or, for further information about this job, please contact:
Natasha Fletcher

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