Customer Service & Admin Agents

Beyond Recruitment

Job Description:

Our client is a well-established organisation based in South Auckland and are looking for passionate and experienced customer service & administration representatives to join the fun and dynamic high performing team.
In this team, you will be the first point of contact for all new and existing customer queries and concerns. You will be the voice of the company and hence we require an ideal candidate to have fantastic communication skills, the grit to deal with customers and strong administrative skills.
Key responsibilities
Answering & making calls to our client base
Keeping up to date with record keeping and documentation
Ensuring solutions are tailored to the customers' situations
Work as part of a team to achieve productivity targets
To be successful in this role you should have
Strong commitment to the efficient and effective delivery of administrative tasks
Experience within customer service and call centre
Experience within financial services would be a bonus
Courteous phone manner and an ability to build strong rapport
An expert problem solver and Communicator
Attention to detail and integrity with compliance
Excellent Microsoft Office Skills
Solution oriented
What’s in it for you?
Be a part of a team that is culturally inclusive, friendly and inviting
Offices are located close exciting cafes, restaurants and shops nearby
Long term assignment
Recognition for achievement
Parking Onsite
If you have a passion for customer service and high attention to detail and a desire to be a part of an exciting and friendly organisation, we want to see your application. Apply now with your CV in a word.doc and the successful applicants will be contacted.
Ref 105796

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Office Address: 126 Vincent Street, Auckland.

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