Customer Collections Specialist
About the Company
A well-known company and household name, they are on a mission to transform and challenge the status quo, ensuring that the customer is at the forefront of every decision and interaction!
About the Role
As part of the credit solutions team, your role the primary purpose of this role is to ensure that debt collection is handled in a professional and customer centric manner. You will be required to achieve this by making calls to customers who have missed their payments and supporting them through a payment process. This role is all about, educating customers and build strong relationships!
I am looking for previous collections, credit control, or accounts receivable experience – preferably in Telecommunications, Insurance or agency.
You must have excellent communication skills, be a strong problem solver and have strong numerical skills. Agility, empathy, patience and clear communication are essential qualities our client is looking for. Previous experience with SAP and / or Salesforce is preferred.
We are currently experiencing an incredibly high volume of applications and it may take us longer than usual to get back to you. It’s outside our normal service levels and we apologise. For us to focus on servicing candidates and clients to the highest possible standards, we encourage all expressions of interest to be made via this advert. This will ensure your information reaches the correct consultant promptly and we will respond to you as quickly as possible.
At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people, and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…
Georgia Irvine 0276453855
To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.