Tribe Recruitment ltd

Job Description:

About The Company

Global travel e-commerce group. We are a NZ success story that has grown from a feisty start up venture to a global business with the backing of the Webjet Group. Our vision is simple, to empower global travellers with exceptional choice, our expertise and an effortless customer experience.

About The Role

As the Copywriter, you will work collaboratively with cross-functional teams to improve user experience through being the voice of our brand on all of our online channels, focusing on our customer facing website, as well as supporting work for our new chatbot and marketing requirements.

This is a role for an intermediate copywriter, you’ll be the right fit for us if you’re a team player who takes initiative and can think at a higher, strategic level.

Reporting to the Ecommerce Manager and working closely with the SEO Manager as well as the Marketing and Product teams, you will be responsible for rewriting & producing new content across multiple digital channels.

Key responsibilities include

Producing clear, compelling, and engaging copy in line with our brand and tone of voice guidelines on multiple digital channels.

You will be the voice of our brand, so must know it in and out, and uphold brand integrity

Reducing and compressing existing page copy to increase SEO value while ensuring it delivers a great customer experience

Ensuring revised copy is conversational, reads smoothly, is error-free and closely themed around the relevant keywords.

Conducting competitor analysis and audience research to inform content strategy and develop compelling messaging that enables us to connect meaningfully with our audience.

Coordinate multiple campaigns and/or projects and ensure editing quality control and deadlines are met.

Working with the Content Optimisation Specialist to contribute to written content improvements to the siteAbout You

Excellent interpersonal and communication skills, and an ability to work well in a cross-functional team

Strong SEO & digital focus. You must know how to write and rewrite content to increase traffic and optimise the customer journey

Native English speaker/writer

Has an eye for detail and submits error-free work.

Has an eye for detail and submits error-free work.

Experience in writing and editing articles (extra points if it's travel related)

Experience in writing for chatbots advantageous

Experience in content management systems advantageous

Self-starter and a strong team player

An agile mindset

Posted on: 

13 May 2021