Change Manager - ITSM
We are seeking an experienced Business Change Analyst for a 4 month contract with likely extension. The client is looking to implement a new ITSM system and require a Change Manager to ensure the organisation is ready for the change over. This role will oversee all stakeholder engagement and will require an understanding the impacts of change on people and wider organisation. This is not a technical role. Working closely with the Product Manager and Product Owner, this person will also be responsible for providing governance to ensure ensure the appropriate controls are in place prior to the change occuring.
To be successful for this position you will require the following skills and/or experience
Demonstrable experience in Business Change Management - ideally in the public sector
Excellent stakeholder and relationship management
Change Impact analysis and Readiness assessment delivery
Process and system change experience
Experience with ITSM systems and their function is desirable.
If you have all of the above then hit the apply button now or send a Cv with evidence of suitability to quoting job reference number 105752